(Last Updated April 29, 2021)
We're still open for walk-in shopping, with restrictions.
With the announcements made by our Provincial Government over the past year, our leadership team has been implementing policies and procedures for all Alpenland locations. We understand that circumstances look different for everyone, and so in order to serve all our visitors with the highest level of safety in mind we are currently implementing the following:
The following has been implemented for all Alpenland locations:
- Face coverings are mandatory and provided at the door to enter any Retail or Rental spaces.
- Capacity is limited, indicated by signage at all entrances.
- Sanitization is required upon entry and prior to handling merchandise via distributed sanitization stations
We understand that some visitors may not be able to wear a face covering for various reasons - in these circumstances, we ask that you consider shopping via our online web-store or calling in to have us assist you - we are happy to process transactions over the phone and can walk out your items to your vehicle for curbside service as well.
Bike Service Shop
In order to continue operating our Service Shop in Lethbridge at the increased demands that we've seen, we are now offering a new Online Drop-Off Appointment Booking system. Our goal with this was to throttle back walk-ins, in order to ensure bikes are serviced within a timely manner of 3 - 5 business days, depending on the service required. Our booking system captures critical information so that you can receive email confirmations and calendar event links, as well as a convenient text reminder feature to ensure you are prepared and reminded for your scheduled appointment time.
To schedule your Bike Drop-off, please visit our booking page by clicking here.
Our Staff Team
With our valuable hard-working team, we've been able to maintain our store operations through-out this pandemic and are committed to keeping them safe and healthy to the best of our ability. Our restrictions that are in place are not only for the safety of those around you during your visit, but also for the team that serves you and the many customers that visit all our Alpenland locations. When visiting you can expect to see us sanitizing our front counter space, disinfecting debit machines, and sanitizing our hands regularly.
We're in this together!
On behalf of the Alpenland leadership and staff team - thank you for you continued and on-going support! We hope to continue serving you with the highest quality of knowledge, selection, and service for all your outdoor recreation needs in the months to come, and we will all get through this together. We value your extended patience, understanding, and loyal support. See you on the trails!
- The Alpenland Management Team